Your personal data matters to us. This Privacy Policy explains exactly what information 55ji collects, why we collect it, how we protect it, and what rights you have as a registered member under the Philippine Data Privacy Act of 2012 (Republic Act 10173).
Six commitments we make to every 55ji member. The full details are in the sections below.
55ji only collects personal data that is necessary to operate your account, process payments, verify your identity, and comply with regulatory requirements. We do not collect data for the sake of it.
All personal data stored and transmitted through the 55ji Platform is protected by 256-bit SSL encryption. Payment data is handled through PCI-DSS compliant processors — 55ji never stores raw card numbers.
55ji does not sell, rent, or trade your personal information to third-party marketers. Your data is used to operate your account and fulfill our legal obligations — nothing more.
As a 55ji member, you have the right to access, correct, and request deletion of your personal data. You can manage most privacy settings directly from your account dashboard at any time.
55ji's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations of the National Privacy Commission. Your rights as a Filipino data subject are fully respected.
In the unlikely event of a data security incident affecting your personal information, 55ji will notify affected users and the National Privacy Commission within the timeframes required by Philippine law.
This Privacy Policy ("Policy") describes how 55ji Casino ("55ji," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "User," or "Member") who access or use the 55ji website at 55ji.org and all associated services (collectively, the "Platform").
This Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). All 55ji members who are Philippine residents, as well as residents of other jurisdictions whose data is processed by 55ji, are afforded the protections described herein.
By registering a 55ji account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should discontinue use of the 55ji Platform immediately.
This Policy should be read together with 55ji's Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform. In the event of any conflict between a translated version of this Policy and the English version, the English version shall prevail.
For the purposes of the Philippine Data Privacy Act and applicable data protection legislation, 55ji Casino is the personal information controller responsible for your data collected through the 55ji Platform.
55ji has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for 55ji's DPO are provided in Section 16 of this Policy. If you have any questions, concerns, or requests relating to your personal data, you are encouraged to contact the DPO directly.
When you register for a 55ji account or interact with the Platform, you may provide the following categories of personal information:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Philippine mobile number, email address, residential address | Account communications, OTP delivery, support |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, etc.) | Processing deposits and withdrawals |
| Verification Documents | Philippine government-issued ID, proof of address, selfie/liveness check | Identity verification, AML compliance, regulatory requirements |
| Account Credentials | Username, password (stored as hashed value only) | Account access and security |
| Support Communications | Live chat transcripts, email correspondence, complaint records | Customer support, dispute resolution, quality assurance |
When you access and use the 55ji Platform, we automatically collect certain technical and usage information, including:
55ji may receive personal data about you from third parties in the following circumstances:
55ji uses the personal data it collects for the following purposes:
55ji does not use your personal data for automated decision-making that produces significant legal effects on you, other than automated age-verification checks, responsible gaming monitoring, and fraud detection systems, which are necessary for platform security and legal compliance.
55ji processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
55ji does not sell, rent, or trade your personal data to third-party marketers. We may share your personal information with third parties only in the following circumstances:
55ji engages carefully selected third-party service providers who process personal data on our behalf and under our instructions. These include:
All 55ji service providers are required to handle personal data in accordance with this Policy and applicable data privacy laws, under a binding data processing agreement.
55ji may disclose personal data to government authorities, law enforcement agencies, PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, or courts of competent jurisdiction where required by law, regulation, legal process, or lawful government request.
Where required or authorized by law, 55ji may disclose relevant account information to responsible gaming registries or self-exclusion databases maintained by PAGCOR or equivalent regulatory bodies to protect vulnerable players.
In the event of a merger, acquisition, restructuring, or sale of assets involving 55ji, your personal data may be transferred to the successor entity. You will be notified of any such change and your rights under this Policy will continue to be protected.
55ji uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device when you visit the 55ji website. They help us operate the Platform effectively and improve your experience.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. 55ji does not use cookies to serve third-party advertising or to build advertising profiles about you.
55ji retains personal data for as long as it is necessary to fulfill the purposes for which it was collected, and for as long as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML and PAGCOR regulatory requirements |
| Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (AMLA) obligations |
| KYC Documents | Duration of account + 5 years | Identity verification, regulatory audit trail |
| Support Communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing Preferences | Until consent is withdrawn or account closed | Consent management |
| Technical Logs (IP, session) | 13 months | Security monitoring, fraud investigation |
At the end of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be linked to an identifiable individual. Where a legal proceeding is ongoing, data will be retained until the proceeding is resolved.
55ji implements a layered security architecture to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
Please note: No data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While 55ji takes all reasonable and legally required steps to protect your data, we cannot warrant absolute security. You also have a responsibility to keep your 55ji login credentials confidential and to use strong, unique passwords.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 55ji:
Request a copy of the personal data 55ji holds about you.
Request correction of inaccurate or incomplete data.
Request deletion of data, subject to legal retention obligations.
Object to processing for direct marketing at any time.
Request suspension of processing pending a dispute.
Receive your data in a structured, machine-readable format.
Withdraw consent for processing based on consent at any time.
Lodge a complaint with the National Privacy Commission.
To exercise any of the above rights, please contact 55ji's Data Protection Officer using the contact details in Section 16. 55ji will respond to all legitimate requests within 30 calendar days of receipt, and will not charge a fee for responding to a data subject request unless it is manifestly unfounded or excessive. Where requests are complex or numerous, 55ji may extend the response period by a further 30 days and will notify you accordingly.
Please note that certain rights are subject to limitations — for example, 55ji cannot delete data that it is legally required to retain under AML, PAGCOR, or tax regulations. In such cases, 55ji will explain the applicable limitation clearly.
The 55ji Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. 55ji does not knowingly collect or process personal data from individuals under the age of 21.
All 55ji account registrations require confirmation of age, and accounts are subject to identity verification before real-money play is permitted. If 55ji becomes aware that personal data has been collected from an individual under 21, the account will be immediately suspended, all data will be deleted (subject to any legal retention obligations), and the matter will be handled in accordance with 55ji's responsible gaming policy.
If you are a parent or guardian and believe your child has attempted to register or use the 55ji Platform, please contact us immediately at the details provided in Section 16 so we can take prompt action.
55ji's primary operations and data storage are centered on serving Filipino players. In certain circumstances, personal data may be processed by 55ji's service providers or technology infrastructure located outside the Philippines — for example, cloud hosting providers or game software partners operating internationally.
Where personal data is transferred outside the Philippines, 55ji takes steps to ensure that an adequate level of protection is maintained, consistent with the requirements of the Philippine Data Privacy Act. This may include:
With your consent, 55ji may send you information about promotions, bonuses, new games, and other 55ji services via SMS, email, or push notifications. You can manage your marketing preferences at any time through your 55ji account settings, or by contacting 55ji customer support.
Opting out of marketing communications will not affect your ability to use the 55ji Platform, your account access, or your eligibility for any bonuses that are automatically credited to your account without requiring a marketing opt-in. Withdrawing marketing consent may mean you miss out on limited-time promotions communicated via those channels.
55ji will never sell your contact details to third-party marketers. Any marketing you receive from 55ji will come directly from 55ji regarding 55ji's own products and services only.
The 55ji Platform may contain links to or integrations with third-party services, such as payment gateways and game software interfaces. These third-party services operate under their own privacy policies and data practices, which are independent of 55ji's Privacy Policy.
55ji is not responsible for the privacy practices of third-party services. When you interact with a third-party service through the 55ji Platform (for example, completing a GCash payment), your interaction with that service is governed by the third party's own privacy policy. 55ji recommends that you review the privacy policies of any third-party services you use in connection with the Platform.
55ji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated whenever a material change is made.
For material changes that significantly affect how your personal data is processed, 55ji will notify registered members by email and/or through a prominent notice on the Platform prior to the change taking effect, and where required by law, will seek fresh consent. Your continued use of the 55ji Platform following notification of changes to this Policy constitutes your acknowledgment of the updated Policy.
55ji encourages you to review this Policy periodically to stay informed about how your data is being protected and used.
If you have any questions, concerns, or requests regarding this Privacy Policy or 55ji's data processing practices, you may contact 55ji's Data Protection Officer using the following details:
Data Protection Officer, 55ji Casino
Email (plain text — not a clickable link): [email protected]
Subject line: Data Privacy Request — [Your Account Username]
Response time: 55ji aims to acknowledge all privacy-related inquiries within 5 business days and to provide a substantive response within 30 calendar days.
If you are not satisfied with 55ji's response to a privacy concern or data subject request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory authority responsible for enforcing the Data Privacy Act in the Philippines. Information about filing a complaint with the NPC is available through official Philippine government channels.
Responsible Gaming Reminder: If you have concerns about your gambling behavior or wish to access responsible gaming tools — including self-exclusion, deposit limits, or session controls — please contact 55ji support. The minimum age to play at 55ji is 21 years. Play responsibly, within your means, and for entertainment only.
We built 55ji for Filipino players — and that means building a platform you can trust with your data and your money. GCash and Maya payments, 24/7 support, PAGCOR-compliant operations. Ready to play? Must be 21 or older.
🔞 21+ only · PAGCOR-compliant · Philippine Data Privacy Act compliant